Penny W. – Practice Manager

Penny joined Gaston Foot & Ankle as Practice Administrator in April 2011. She supervises the clinic staff and works closely with the doctors to ensure the highest quality of care for our patients.

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Wanda B. – Insurance & Billing

Wanda, an employee since 2003, files insurance claims and posts payments received. She also manages patient accounts.

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Vickie G. – Insurance Coordinator

Vickie holds the title for being the longest tenured employee because she’s been a part of our team since 1994. Her duties include oversight of the insurance department.

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Shannon J. – Medical Records

Shannon started working at Gaston Foot & Ankle Associates in 1999. She scans all records into the computer system and processes medical record requests.

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Vickie K. – Purchasing

Vickie ensures that all the supplies and equipment needed for the practice are on hand. She’s been with the group since 2002.

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Joanne L. – Clinical Supervisor

Joanne supervises the clinical staff and coordinates the daily activities of the clinical area. She joined the practice in 2005.

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Nicole M. – Front Office Coordinator

Nicole, employed by Gaston Foot & Ankle since 2006, is part of the team at the front desk. She coordinates and supervises the duties of the front office staff.

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Pam R. – Surgery Scheduler

Pam has been with our practice since 2000. She schedules surgeries for all the doctors and verifies patient insurance benefits.

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Alena W. – Clinical Assistant

Alena assists Dr. Meredith with the care of his patients. She’s been with Gaston Foot & Ankle since 2004.

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Mel L. – Clinical Assistant

Mel, Dr. Santiago’s assistant since 2008, assists with patient care. She also helps patients with the purchase of shoes.

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April A. – Clinical Assistant

April works with Dr. Kirlin, assisting him with patient care. She joined Gaston Foot & Ankle Associates in 2011.

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Teresa M. – Front Office

Since 2008, Teresa has been greeting patients at the front desk and making sure patient information is correctly entered in the practice’s computer system.

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Christy L. – Front Office

Christy has worked at Gaston Foot & Ankle since 2009. She is responsible for assisting patients at the check-out counter and enters charges and payments.

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Kristy G. – Front Office

Kristy came to our office in 2011. She works in the front office, entering charges and payments and assisting patients when they are checking out.

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